Privacy Policy

Last Updated: 17 February 2026

A Note Before We Launch

Our paid service for purchasing random numbers is not yet live.

However, you can sign up to receive updates about Mesinja’s service or contact Mesinja in respect of services other than the provision of Random Numbers as a Service. This Privacy Policy applies to any personal information you provide to us for that purpose, as well as any information we collect from your general browsing of our website.

Sections of this policy related specifically to purchases will only become effective once the paid service is launched.

1. About This Policy

Your privacy is important to us. This Privacy Policy explains how Mesinja Pty Ltd (ABN 91 094 022 965) (“Mesinja”, “we”, “us”, “our”) collects, uses, and protects your personal information.

This policy applies to everyone who uses our website (mesinja.net) and purchases our services, whether you are in Australia or elsewhere in the world.

For any privacy-related questions, you can contact us via the contact page.

2. Information We Collect

We collect information in a few different ways:

1. Personal Information You Give Us: When you sign up for our blog updates, make a purchase, or contact us, you might provide your name, email address, and institutional affiliation.
2. Payment Information: All payments are processed by our secure payment provider, Stripe. They will collect your payment card details. We do not see or store your full card number ourselves, though we receive confirmation of your payment and may store transaction details in our accounting software (Xero).
3. Technical Information We Collect Automatically: When you use our website, we automatically collect certain data, such as your IP address, browser type, device information, and how you interact with our site. We collect this using cookies and analytics tools.
3. How We Use Your Information

We use your information for specific purposes:

1. To Provide Our Service: To process your payment, deliver the Data you purchased, and create your receipt.
2. To Support You: To respond to your questions and resolve any issues.
3. To Improve Our Website: To understand how people use our site so we can make it better (analytics).
4. For Communications: To send you blog updates, news, or offers about our services, but only if you have given us your explicit consent to do so.
4. Our Legal Basis for Using Your Information (for GDPR)

If you are in the European Economic Area (EEA), we must have a legal basis for processing your data. We rely on:

1. Contractual Necessity: We need your information to fulfil our contract with you (i.e., to complete your purchase).
2. Consent: For communications (like blog updates) and non-essential cookies, we will always ask for your consent first. You can withdraw this consent at any time.
3. Legitimate Interests: We use your data for our legitimate interests, such as improving our service through analytics, provided these interests do not override your rights and freedoms.
5. Who We Share Your Information With

We do not sell your personal information. We only share it with trusted third-party partners who help us run our business:

1. Payment Processing: Stripe processes your payments securely.
2. Cloud Hosting: We use Amazon Web Services (AWS) to provide our data services.
3. Website Hosting: We use Notion and Super to host our website, and Tally to make on-page forms function.
4. Accounting: We use Xero for our financial records.
5. Legal Requirements: We may disclose your information if required to do so by law or to protect our legal rights.
6. International Data Transfers

Our data is stored on secure AWS servers located in Australia.

If you are in the EEA, your data may be processed by our partners (like Stripe) outside of the EEA. We ensure your data is protected by relying on mechanisms like the Standard Contractual Clauses, which are approved by the European Commission as providing adequate safeguards for personal data.

7. How Long We Keep Your Information

We only keep your personal information for as long as we need it. This is usually for as long as is necessary to comply with our legal and accounting obligations. For example, Australian tax law requires us to keep financial records for at least five years.

8. Your Privacy Rights

You have rights over your personal information. Depending on your location, these may include:

1. Right to Access: You can ask for a copy of the personal information we hold about you.
2. Right to Correction: You can ask us to correct any information you believe is inaccurate.
3. Right to Deletion: You can ask us to delete your personal information in certain circumstances.
4. Right to Withdraw Consent: Where we rely on your consent (e.g., for communications), you can withdraw it at any time.

To exercise any of these rights, please contact us via the contact page. We will respond to your request within a reasonable timeframe. You also have the right to lodge a complaint with your local data protection authority.

9. How We Keep Your Information Safe

We take data security seriously. We use technical and organisational measures to protect your information, including:

1. Encryption: Using encryption for data in transit (SSL/TLS) and at rest.
2. Access Controls: Limiting internal access to personal information to only those who need it.
10. Cookies and Analytics

We use cookies (small text files stored on your device) to make our website work and to understand how you use it.

1. Essential Cookies: These are necessary for the website to function (e.g., to process your sign-up).
2. Performance Cookies: These help us analyse website traffic and improve performance.

When you first visit our site, we will ask for your consent to use any non-essential cookies. You can manage your cookie preferences through your browser settings.

11. Communications

We will only send you emails like blog updates or marketing materials if you have explicitly “opted in” to receive them. Every email we send will include a clear and easy way to unsubscribe.

12. Children’s Privacy

Our service is not intended for use by children under the age of 16, and we do not knowingly collect personal information from them.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated. For significant changes, we may notify you via email or a notice on our website.